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Title: AI Product Specialist

Location: New York United States

New York, New York

Product (NYC) – AI /

Full Time /

Hybrid

Job Description:

ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie's List, HomeAdvisor and Handy) to over $1.5B in revenue.

Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to.

The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you're writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success.

AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You'll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You'll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you'll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you'll own Quality Control and testing of AI Agents to ensure they meet quality standards.

RESPONSIBILITIES:

• Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer's existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent.
• Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal's signature and that meets customer's requirements and business objectives.
• Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile.
• QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer's quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers' confidence in AI Agents so they don't have to put QA hours against it
• Iterate & Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria
• Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we've learned in a digestible way for internal and external consumption
• Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you'll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster - help inform these features!
• Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospects

ABOUT YOU:

• Technical Chops: You've received a Bachelor's or Master's degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering.
• Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for.
• Demonstrated Curiosity for AI & Voice: You're excited about the potential of Voice AI, and keep up with the latest products in the space. You've experimented with conversational design or prompt engineering for a school, work or personal project.
• Analytical Thinking & Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences
• Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team & other stakeholders in the loop.
• Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. "Not my problem" isn't in your vocabulary.
• Entrepreneurial DNA: You're considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease.

AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference?

• The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience.
• The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer's existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment.

BENEFITS/PERKS:

• We care about your health!
• Medical, Dental, and Vision plans - 80% covered by the company
• Flexible PTO & 11 paid holidays/year
• We care about future you!
• 401k Plan
• Paid parental leave
• Pre-tax commuter benefits
• We care about connection!
• In-office breakfast and snacks daily
• Happy hours, team outings, & annual off-sites
• Complete laptop workstation
• & more to come!

$90,000 - $120,000 a year

The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an inidualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal.ai offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and encouraged 5x/week.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Senior iOS Developer, Growth

Location: Remote, Canada

Work Type: Remote

Job Description:

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 88 million monthly active users (MAU), as of June 2025 across more than 180 countries. 

About the Job

This role is for an iOS engineer within the Life360 Growth team. This person will be an integral part of the core of our applications, as they will be required to become experts in subscriber growth and premium offerings. As a member of the team, you are expected to be highly involved in architecting, designing, and leading the development of the next generation of our systems and features. 

The Canada-based salary range for this position is 145,000 to 180,000 CAD****_._ We take into consideration an inidual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Contribute to technical design specifications. 
• Taking ownership of features from conception to deployment.
• Foster collaboration and best practices in the team across multiple projects.
• Work with a cross-functional team and collaborate closely with design, back-end engineering, marketing, data science, and product.
• Design and maintain Growth specific features and experiments for iOS using tools such as XCTest, XCUITest, or other relevant frameworks.
• Create foundational automation workflows that lead to better product quality and reliability.
• Opportunity to be on the leading edge of Growth experiences in a high-visibility team
• Roadmap innovative features to bring families closer together through contextual awareness, improved geolocation, and better communication
• Identify and work on key improvements to make application more scalable

What We’re Looking For

• Bachelor's Degree or equivalent experience
• Growth mindset
  • Eager to work with engineering leadership and product on experiments
  • Experience working with experimentation platform and A/B testing

   
• Strong debugging skills
  • Many problems in the sensor frameworks require understanding hard-to-pinpoint and non-reproducible problems.
  • Identify and correct bottlenecks and fix bugs to improve application performance and responsiveness.
• Problem-solving
  • We will be solving problems that do not have clear solutions with limited resources available online.
• Architecture mindset
  • Will be spending equally as much time designing and prototyping as writing production code
  • Strong understanding of software architecture principles and experience in making codebases more testable
• Strong understanding of the iOS ecosystem

Expert knowledge of Swift and familiarity with iOS frameworks and APIs.

• • Design, build, and maintain advanced applications for the iOS platform with a focus on location-based services
• Adaptable and able to pick up new concepts
• Drive to level up
  • Conduct code reviews and mentor junior engineers to promote best practices and improve code quality.
  • Work closely with product managers, designers, and engineers to define, design, and ship new features and test strategies.
• A Passion for quality
  • We want someone who will take the craftsmanship of their work seriously and strive to improve the areas they work in continually.
  • Pioneer new test strategies via automation to enhance the reliability and efficiency of our testing processes.
  • Proven experience in developing and implementing automated test strategies
• Strong communication
  • Will communicate with multiple teams, including both systems and product teams
  • At times, may need to communicate with external partners

Bonus

• Familiarity with data analytics and marketing tools
• Familiarity with location and other sensors
• Familiarity with background running tasks/services on iOS
• Familiarity with networking and persistence technologies
• Familiarity with reactive programming, RxSwift, or combine
• Familiarity with developing highly polished user interfaces and animations
• Familiarity with all levels of automated testing

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life, and disability insurance plans (100% paid for US employees). We offer supplemental medical and dental plans for Canadian employees.
• RRSP plan with DPSP company matching program
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company-wide days off throughout the year
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference. 

• Be a Good Person - We have a team of people with high integrity who you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High-Intensity High Impact - We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives, and backgrounds create a stronger, more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the erse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

#LI-Remote

Title: Senior Manager, Quality Engineering

Location: USA

Job Description:

Full Time

IT

Remote

Requisition ID: 1906

RxBenefits is seeking a Sr. Manager, Quality Engineering to lead our Quality Engineering (QE) function across the organization. This role is responsible for shaping the future of quality across our technology ecosystem—driving strategy, automation, and operational excellence to ensure resilient, scalable, and high-performing products.

RxBenefits is transforming the pharmacy benefits space through technology, insight, and innovation. As a Sr. Manager of Quality Engineering, you’ll be at the forefront of this transformation— building a world-class QA function and helping deliver meaningful impact to members and partners nationwide. 

The Sr. Manager will partner closely with Product, Engineering, Data, DevOps, and SRE teams to embed quality throughout the development lifecycle, accelerate speed-to-market, and deliver consistent, reliable outcomes for our clients and members. The ideal candidate is a proven quality leader with deep technical expertise, strong organizational leadership, and a track record of building global, high-performing QE teams.

Essential Job Responsibilities Include:

• Define, evolve, and execute the enterprise QE vision, strategy, and roadmap, ensuring alignment with organizational goals in partnership with the Sr. Director of Engineering 
• Drive automation maturity and test architecture across UI, API, data pipelines, and backend systems to improve release velocity and confidence.
• Establish and govern software quality metrics, KPIs, and standards to ensure release readiness, minimize defect leakage, and improve system reliability.
• Partner with DevOps and SRE to embed performance, monitoring, and observability into CI/CD pipelines.
• Lead the development, adoption, and standardization of scalable automation frameworks across teams.
• Foster cross-functional collaboration with Engineering, Product, and Data teams to cultivate a strong “quality-first” mindset across the organization.
• Build, mentor, and retain quality engineering teams, ensuring career growth, skill development, and succession planning.
• Champion modern testing practices such as shift-left testing, continuous testing, and integration of security and performance validation.
• Continuously evaluate and introduce emerging tools, practices, and technologies to advance QE capabilities.

Required Skills / Experience:

• Bachelor’s or master’s in computer science, Engineering, or a related field.
• 8+ years of experience in QA or Software Engineering, with at least 3+ years in a leadership role.
• Proven experience driving quality automation and strategy across complex, distributed systems.
• Strong knowledge of Agile, DevOps, CI/CD pipelines, and modern testing approaches.
• Hands-on experience with test automation tools such as Cypress (preferred), Playwright, Selenium, or equivalent.
• Familiarity with data validation, performance testing, and backend system testing.
• Experience with cloud environments (AWS preferred).
• Demonstrated ability to work with global QA teams across manual and automation disciplines.

Preferred Skills/Experience:

• Cypress preferred
• AWS preferred

Based on relevant market data and other factors, the anticipated hiring range for this role is $140,000 - $160,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by inidual and business goals. 

We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to inidual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

RxBenefits is also committed to providing best in class benefits to our teammates.  We offer a robust total rewards package that includes:

• Remote first work environment
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
• Additional buy-up options for Short- and Long-Term Disability and Life Insurance
• 401(k) with an employer match up to 3.5% available after 60 days
• Community Service Day to give back and support what you love in your community
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
• Tuition Reimbursement for accredited degree programs
• Paid New Parent Leave that can be used for adoption or birth
• Pet insurance to protect your furbabies
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most